Returns & Exchanges

At Gromit Unleashed Shop, we want you to be delighted with your fashion purchases, but if you are not entirely satisfied, you can return your items within 28 days of receipt for a full refund or exchange.

1

Check Eligibility

Ensure your items are unworn, unwashed, and in their original packaging with all Gromit Unleashed tags still attached.

2

Complete the Form

Fill out the returns form included in your original parcel, clearly marking whether you would like a refund or a size exchange.

3

Package and Post

Securely package your items and send them back to our Bristol headquarters using a tracked postal service to ensure safe delivery.

4

Await Processing

Once received, our team will inspect the goods and process your refund or dispatch your new items within 7-10 working days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing